Out of Gas on Scotland’s North Coast

My wife’s Great-Great-Aunt Mildred traveled far and wide, long before such a thing was fashionable. Late in life, Aunt Mildred wrote a memoir about her experiences. The title: Jams Are Fun. It turns out that, after seeing so much of the world, Aunt Mildred realized that it’s not always the big museums, the fancy dinners, or the castles and cathedrals that stick with you most. It’s those serendipitous moments when things go awry. And so, in the spirit of Aunt Mildred, this part of my “Jams Are Fun” series about when good trips turn bad, and the journey is better for it, takes place along Scotland’s desolate north coast.

Driving along Scotland’s north coast is treacherous. I’m not talking about the twists and turns, or the distracting scenery, or the endless miles that lull you into a trance. No, I’m taking about running low on gas. On a Sunday afternoon.

Driving up through Wester Ross and finally reaching the open Atlantic at the idyllic, beach-cradled town of Durness (where John Lennon vacationed as a boy), I spotted a sketchy-looking “24-hour fuel” place. But I still had a few liters in the tank. Assured by the tourist office that there’d be gas in the village of Tongue, farther east, I continued on my way. I had a long day of driving ahead of me: 90 miles to John O’Groats, Great Britain’s famous northeasternmost point, and the ferry to Orkney.

Cameron Scotland Out of Gas

About 10 miles out of Durness, the “low gas” light flickered on. No problem, I thought. Tongue must be right around the bend. Then I rounded that bend, and a 10-mile-long inlet spread out before me. I’d have to go all the way around it, and then some, to reach Tongue.

Twenty miles later, with the sea loch in my rearview mirror, the gas light started to flash and beep. Now, I’ve always maintained that carmakers have an incentive to dramatically exaggerate your risk of running out of gas. I’m famously stubborn about driving to work and back — twice — with the “low gas” light on. But on this day, I hadn’t seen any signs of civilization for many, many miles. And now I was starting to get nervous.

Finally, I crossed the long, scenic bridge over the Kyle of Tongue, and started to head up the hill into town. Reaching this tiny community’s lone general store/gas depot, my heart sank when I saw the handwritten sign: “No more petrol til 2 p.m. Monday.”

Two local women were chatting in front of the store. “Are they closed?” I asked. “Yes, just closed at 2 o’clock.” My heart sank. It was about 2:15. “Um, well, where’s the next petrol station?” “You heading east or west?” “East.” Oh, that’s in Bettyhill, I suppose, eight miles away.” Phew. “But,” she continued helpfully, “they close at 2 on Sundays, as well. The next one after that would be Thurso. They’ll be open. That’s 45 miles east. Or you could head back to Durness, 35 miles west.”

My dreams of John O’Groats and Orkney by sundown were at risk. But there had to be a solution. “Do you know of anyplace here where I can get petrol?” They exchanged worried glances. “Well, the shop’s owner lives just up the road.” They gestured to where the gravel road ended, at a walled garden surrounding a grand mansion. Apparently running a general store in a small North Coast town pays very well. “Perhaps if he’s home, he’d be willing to sell you some gas.” She looked at me again, with a flicker of concern in her eye. “Perhaps.”

Perhaps would have to do. I thanked them, hopped in the car, and drove the short distance up the manicured driveway to the mansion. I rang the doorbell and waited. No answer. Just as I was about to ring it again, I heard a car’s tires grinding on the gravel behind me. A curmudgeonly, late-middle-aged Scotsman with bushy sideburns stepped out of the car and eyed me suspiciously.

I amped up the politeness and explained my plight: The Durness TI’s promise of gas here. Needing to catch my ferry this afternoon. Having just enough gas to get to Bettyhill, but knowing they’d also be closed, and certainly not having enough for Thurso. Basically: I am aware I screwed up. I am a moron. And now I throw myself upon your mercy.

At first, he was unmoved…and pretty cranky. “I didn’t realize you’d be closed on a Sunday afternoon,” I said, apologetically. “Sunday is supposed to be a day of rest!” he shot back…I’m pretty sure implying that I was sinning against God by running low on gas in north Scotland on the wrong day of the week.

Finally he relented, and agreed to meet me up at the shop. As I slathered on the gratitude, he began to warm up. “Things are a bit different up north,” he explained, with a gently helpful tone. “People take their time and don’t get out as much. Sundays are very quiet.”

He switched on the pumps, and even pumped the gas for me — and refused to take any extra money as thanks.

He headed back into his shop to close up again, and I hopped into my car. Just as I was pulling out, a German motorcyclist pulled off his helmet and started scratching his head at the same “Closed” sign that had stymied me  not long before. I pulled up to him and rolled down my window. “Excuse me,” he said. “Do you know where the nearest gas is?” Now an expert on the topic, I ran through his options. Recognizing the panic on his face, I added, “Well, this guy just closed…but maybe you can talk him into selling you some gas.”

And with that, I took off.

By the way, a couple of hours later, I did make it to John O’Groats:

Cameron Scotland Out of Gas John O'Groats

On My Last Nerve at The Last Supper

Last Supper

Sometimes, guidebook research doesn’t feel like work at all. A sunny day spent tooling around Lake Como, touring sumptuous villas and sprawling gardens? That’s not work.

But on one particular day in Milan, I really had to work. I packed about three days of sightseeing into one very busy day. It was interesting, and fun at times, but exhausting. Especially this exchange.

I walked into the ticket office for Leonardo da Vinci’s Last Supper. Spaces are severely limited, and reservations are mandatory — and book up weeks in advance. We devote nearly an entire page in our Rick Steves Italy guidebook to explaining this system, and I needed to confirm everything with the woman at the information desk.

She greeted me with a permanent snarl, close-cropped, dyed-blonde hair, and steely, cruel eyes. Before I opened my mouth, she didn’t like me. (I don’t take it personally. She doesn’t like anyone.)

After I explained I was updating a book, she allowed me to continue talking, which is probably her version of tacit approval. Here are some highlights of our actual conversation. (I am not making this up.)

“So, we explain here in our guidebook that you need a reservation.”

“Yes, that’s correct. You can call or go on our website.”

“And we say that you can make a reservation three months ahead.”

“On our website, you can reserve three months ahead. At our call center, you can reserve, maybe, ten days ahead.”

“So tickets are available online three months before, but by phone only ten days before?”

“Well, you can get tickets anytime you want.”

“Yes, but if someone wants to book very early, they can try three months before?”

“On our website.”

“Not by calling?”

“No! Of course, they can get a ticket by calling. Ten days before.”

“So by phone, tickets are only available ten days before?”

“It depends.”

“Well, we say here you can start trying to get a ticket three months before. More or less. Is that about right?”

“Yes.”

“Online and by telephone?”

“Yes.”

Phew. “OK, so we also explain that if you don’t have a reservation and really want to see The Last Supper, you can try to come on the same day to see if there are any cancellations.”

“No! Not possible.”

“Oh, so you…”

“Reservations are mandatory!” [Holds up sign that says “Reservations are mandatory”.]

“Yes, I understand that. What I’m saying is, let’s say someone did not make a reservation. And now they are in Milan and they really want to see The Last Supper. We say that sometimes there may be a few cancellations…”

“No! You must reserve.” [Eyes me suspiciously.] “Huh. Do you write in your book that you don’t need a reservation?”

“Oh, no, we do explain that very carefully!” [I show her several paragraphs in the book explaining that reservations are mandatory.]

“But you write in your book that you do not need a reservation!”

“No, we don’t say that. We say that in case you do not have one, sometimes it’s possible…”

“It’s never possible!” [She’s really starting to blow up now.] “People come here, all day, and complain to me because they do not have a reservation! And you are telling them to do this in your book!”

“But I…no, wait, look. It’s the opposite. You see, I’m trying to help people understand how this works. I want to make it very clear so people are not disappointed.”

“Huh.”

“So if you can help me now for five minutes, I can try to make sure it’s very clear in our book, so those people won’t bother you anymore — so they will understand how it works.”

“I don’t care!”

“You don’t care? You mean you don’t care if people are disappointed?”

“No! I don’t care. People come here all day and are disappointed anyway, so what does it matter what you say in your book?”

“Yes, but I’m trying to reduce the number of…” [I decide to give up on that point.] “OK, sorry, I’m almost done. I just want to confirm that it is not possible to buy tickets on the same day.”

“No, it’s impossible!”

“So you never have any cancellations and tickets that are available last minute?”

“No! Well, maybe one or two tickets each day. But almost none! It’s very difficult. You must take this out of your book!”

“OK, I’ll take that out, if you say it’s not possible.”

“Yes, not possible.” [Mutters to herself.] “I don’t know why you tell people in your book they don’t need a reservation…”

“OK, well, thanks for your help. By the way, I know this is very unlikely, but do you maybe have any tickets available for today?”

“You want one ticket?”

“Yes.”

[Checks computer] “OK, we have a reservation available for 5:15.”

By the way, The Last Supper was magnificent…well worth the painful conversation.


Sometimes, travel is the most memorable when good trips go bad. This post is part of a series called “Jams Are Fun,” in honor of my wife’s Great-Aunt Mildred, who recognized that the best stories are often the ones with a little drama.

The series includes an account of the time I was stuck on a cruise ship during a hellacious storm on the North Sea, the time I very nearly ran out of gas on Scotland’s desolate north coast, and the time I went on Sound of Music tours in Salzburg two days in a row…even though I hate The Sound of Music.