Just a Coincidence? An Abandoned Guidebook on Venice’s Empty Streets

Have you ever experienced a coincidence…that felt like a lot more than a coincidence?

I’ve received lots of thoughtful notes from the 100 or so Rick Steves’ Europe guides who are awaiting the return of travel. This one, from one of my favorite Venice guides, fascinated me, and I thought you might also enjoy reading — and responding — to it:

Ciao Rick,

Come stai? How are you? Buon Natale e buon inizio di 2021.

This is Elena Zampiron, from Venezia. I’d love to tell you something it happened to me because it made me reflect about the time we all are experiencing.

On the 25th of December, right after Christmas lunch with my parents, I had to head out to run a virtual tour (something that helps me cope with the pandemic here in quiet and empty Venice).

I was lost in my thoughts, walking down the empty narrow streets of Venezia while locked down again: Nobody around, pouring rain, strong waves of wind, the smell of the rain mixed with the incredible silence on Christmas Day…. me thinking that I’m not designed for “virtual tours” because I miss the “touch” of real people in front of me, their visible emotions, their eyes veiled with joy and their tears of pure happiness…. and …. all of a sudden, I notice something on the pavement, far in the distance… I get closer … and closer … and here it is… “Rick Steves’ Europe, 1997.”

Open … upside down … wet … under the rain … on Christmas Day… an old, well-used, Rick Steves guidebook.

I picked it up, placed it on the window of the second-hand bookstore it belonged to, and walked on. I did my virtual tour and got back home.

But then I began thinking. I don’t believe in coincidences… at all! I believe it was a sign, not necessarily a sign to me, but sent to us all. I immediately thought of it being a metaphor for this past year. But then I had a second thought. Perhaps it is a sign from the travel spirits or whoever we believe in — a reminder that after this pandemic, we can no longer guide tours in the same ways as we have become accustomed.

I believe it is more than coincidental that in Venice I discovered a 1997 Rick Steves guidebook, abandoned… discarded, in the rain, at Christmas, in the year of the pandemic. It is a sign about how we, as guides and as travelers, will go forward. But what does it mean exactly?

I wanted to share. These are simply my thoughts, Rick. But I felt it was important to share them with you. It’s also a way to say, please be positive and don’t give up. Times can be tough, and the tourism industry can be cruel, but you are not alone. It’s tough for us guides as we have no work. But we are strong. And we guides are here to support you along the way. Together, we shall “keep on traveling,” as you like to say, after this pandemic is conquered.

Happy beginning of a brighter 2021 from Venezia and Elena!  - Elena Zampiron
___

So: What could the old guidebook, found on a rainy Christmas Day on the now-empty streets of Venice, be telling us? Please share your thoughts, so I can get back to Elena with an interpretation of an event that may not have been “just a coincidence.” Thanks!

Elena Zampiron

P.S. I hosted Elena on my radio show two Christmases ago. Take a listen to get to know her a little better — and be sure to read this interview to learn about her guiding.

Exhilarating Fun with Our Family of Rick Steves Tour Guides

We just flew in more than 140 tour guides from across Europe and the USA for an intense week of workshops, radio interviews, tour reunions, travel talks…and rip-roaring fun.

I love our guides. They are remarkable people — big personalities who embrace life with gusto and passion. Here’s a little series of photos that capture a few of the countless wonderful moments that filled our time together.

For six nights, well over a hundred tour guides packed various venues with events around town (and, later on, many invaded the bars on Main Street for after-parties).
For me, a highlight of the summit is having the entire group over to my house. It’s an exhilarating exercise to gather more than 100 fun-loving, high-energy, fascinating people under one roof. Thunderous! My favorite night of the year.
The guides always make the most of their free time while they are in town. This year, some of the gang checked out Seattle’s Museum of Pop Culture.
Our European guides love their American travelers — and they are always up for a little dose of American culture during their annual visit.
Our tour guides came together to raise $1,000 to send one of their favorite Edmonds bartenders to Europe.
This year, we capped our annual Tour Guide Summit with a Wild West dance.
From cowboys to cows, we had a blast.

 

Thanks for the photos, Jorge Román, Stephen McPhilemy, Francisco Glaria, and Trish Feaster (The Travelphile)!

Meet Our Newest Batch of Wonderful Guides

I’m so excited to introduce you to our 26 new tour guides!

I just spent more than a week with this gang, and I couldn’t be prouder to have them on board at Rick Steves’ Europe Tours. Each one of them has a deep, personal knowledge of the regions in which they guide — and after a week of intensive training and the necessary apprenticing in Europe with our senior guides, they will be ready to meet and even exceed the very high expectations of our travelers.

I’m particularly thankful for the high caliber of these guides because it means we can continue to grow as a tour company without compromising the ideals we’ve had for almost 40 years. These guides are our future, and they are sure to give our tour members the Rick Steves travel experience of a lifetime in 2019.

A Busy Week with the Best Guides in the Business

There was a time when I couldn’t imagine anyone but me leading a Rick Steves tour. For 25 years, I personally guided our tours. But for the last 15 years, rather than lead them, I’ve joined them as a tour member — and in 2018, 150 guides led more than 1,100 Rick Steves tour groups around Europe with my complete confidence.

I’m adamant about hiring guides I know and trust, and who share my love for Europe and passion for teaching. And to ensure they are clear on exactly what distinguishes a Rick Steves tour, I fly them to our headquarters in Edmonds, WA every year for a weeklong tour guide summit.

Each day of our Rick Steves Tour Guide Summit is filled with workshops, itinerary brainstorming sessions, first aid training, and so on. (And each night is filled with parties — I’ll share more about that later.) This annual event dominates my staff’s time for weeks and costs us hundreds of thousands of dollars — but we all share the strong feeling that it’s a beautiful investment. In 2019, over 30,000 travelers will join a Rick Steves tour, and we’re confident that, thanks to our shared commitment to excellence, our guides will provide the best tours on the market.

We have 45 different tour itineraries — and we hold roundtable workshops for each one during our annual Tour Guide Summit, such as this meeting of our Portugal tour guides. Photo Credit: Tour guide Robert Wright
Each year, we bring in experts to teach workshops on topics like communication, sexual harassment, and conflict resolution. 
Photo credit: Bulgaria tour guide Stefan Bozadzhiev.

It’s exhilarating to flood our small town with guides, and we take full advantage of having them here. They attend five huge reunion parties for our tour alums, give talks to full theaters of travelers (streaming on demand on Facebook), and join me in my radio studio to record more than 20 hours of interviews.

 

Many of our tour guides are also guidebook researchers, and our Book Department is always sure to bring them all together during our annual Tour Guide Summit.

Photo Credit: Tour guide and guidebook researcher Trish Feaster (The Travelphile).

Thanks to all our guides for their dedication, and for traveling all the way to Washington state to make sure we’re ready to lead our best-ever tours in 2019. And thanks to all of the travelers who keep us so busy by joining us on our tours. We love this work. And we love traveling with you!

Video: Celebrating Our Guides — All You Need is Love

This year, we capped our annual tour guide summit with a 1920s-themed dance. Europeans know exactly what an American “Roaring Twenties” party looks like, and our guides all dressed the part. From flappers to gangsters, we had a blast, as you’ll see in the video below.

And, there’s a bonus at the end of the clip: a bit of “All You Need is Love” fun at a house party I held earlier in the week. (Because of licensing, I had to cut the music — but you’re encouraged to sing along!)

 

 

“All you need is love” really captures the wonderful esprit de corps our guides, staff, and I enjoy together at Rick Steves’ Europe Tours. And, coming together in a group hug to sing that timeless anthem seems perfectly in line with our mission. Despite the ugly headlines so many of us fixate on, our world is filled with joy, happiness, rich culture, and beautiful children of God. And, when we travel, we get to know our shared family, making it easier to appreciate and celebrate all that love.


Thanks to Trish Feaster (The Travelphile) for capturing all our fun on video.