Question: Why does Rick hate Greece? Was he beat up by a Greek bully as a child?
Many reacted defensively when I opined that, when it comes to beauty, mainland Greece and Athens don’t compare to many other European countries and cities. If France and Italy are at the top of the cuisine list, someone has to keep Norway company at the bottom. It doesn’t mean I don’t like Norway…or souvlaki. I had a great time in Greece (and I was not beat up by a Greek bully when I was a kid). I am open to Greece’s differences. I celebrate differences in my travels — that’s why I do it so much, really. And my observations about the rusty and ramshackle Greek mainland were just that: observations. If I said everything was sumptuous, “to die for,” magical…well, I wouldn’t be a travel writer. I’m the first one to admit that if I don’t appreciate a place, it’s often because I don’t know it well enough. I look forward to learning more about Greece.
Question: How do Greeks feel about Americans?
I’m sure there are Greeks who don’t like Americans and Greeks who like our president. But in these last two weeks in Greece I never met a Greek who liked our president. And I never met a Greek who didn’t give me a warm welcome as an American.
Question: How can you really know a hotel without staying there and paying for it like everyone else?
You can’t. I didn’t say that I learn all the hidden little warts. My point is, no guidebook writer can stay in all twenty hotels they mention in each big city. It is dishonest to say you can. You do your best to pick up all the little quirks and describe them honestly, whether you slept there for free, paid to sleep there, or didn’t get to sleep there. A charade of “quality research” based on the boast that someone doesn’t accept free rooms is a hollow sham that I just don’t embrace.
Question: Rick complains about Americans having the shortest vacations in the rich world yet doesn’t give his employees paid vacation. What gives there?
Fifteen years ago, when my company was little more than a gang of travel bums, we didn’t have paid vacations. We didn’t have any perks except an excuse to go to Europe and call it work. Today our 80 employees enjoy at least the American standard of paid vacation (admittedly nothing to brag about) and something much more. As an employer who’s never really worked for anyone else, I sometimes don’t empathize with employee needs, but I’ve also come up with creative alternatives that work really well. For the last several years we have given bonuses across the board equal to about a third of our salaries. Rather than paying people less and forcing them to take paid time off, we pay people more and encourage them to take time off without pay as they need it, while maintaining the option to take less time off and keep the money. We also let people with families work less than full time and keep all the responsibility they would normally have with a full-time position.
Question: When will Rick’s new TV series air?
Our new series will air starting in October on PBS stations across the US. New shows include: Barcelona, Istanbul, Athens and Side Trips, the Peloponnesian Peninsula, Dordogne, Burgundy, the Czech Republic, Copenhagen, the Danish Countryside, Great Swiss Cities, “Little Europe” (Liechtenstein, Luxemburg, and so on), and a surprise destination.
Question: How could an experienced traveler like you be caught off-guard by Greek Easter?
I wasn’t caught off-guard by Greek Easter. It just complicated our filming schedule. I had no flexibility in our production schedule, so we designed an itinerary that had us shooting through the holiday season and around the closures the best we could. This required mixing up two shows in one 12-day stretch — something we try to avoid. When you have a city of 4 million people all going on vacation at the same time, what is normally the cutest nearby island can be suddenly inundated. We knew we’d find most things closed and lots of family action on Easter Sunday, and that we needed to be in the right place to let that not mess up our filming. Therefore we flipped from one show’s destination to the other in order to not be in Olympia, for instance, when the ancient sight was closed. We secured our jet-boat tickets well in advance for the island, and so on. As it turned out, except for a few traffic jams and museum closures, we shot around Good Friday, Easter, and May Day just fine, and the extra pageantry and family action was actually a plus.
Question: Are your tour sales down from last year?
Our 2008 tours are a few percentage points below our best ever sales year (2007). Whether we take 14,000 or 13,000 people to Europe each year is not my concern. (For example, just yesterday I got an email from my staff suggesting we add Morocco to our list of destinations. We all love Morocco and it is less expensive than most of Europe, so it’s potentially more affordable for our travelers and more profitable for us. But I suggested that we not do Morocco, explaining that it’s not our realm of expertise, and I didn’t want to mess up our focus to sell a few extra tours in challenging times.) The cost of our buses, guides, hotels, and meals are in euros. This is what threatens our business — or at least our profit. Our costs have jumped about 25 percent in the last year — what we charge has not. Look for a big jump in tour costs (ours and everyone else’s) for 2009.
I’m in an exciting travel panic, heading off to a country that may surprise you. I don’t want to tell you anything more than that it’s a cash society where my credit card is no good, where ties are not worn because they symbolize the previous regime, and where urinals are non-existent for religious reasons. I’ll take you there in a couple days…In ša’ Allah.