Last night we had fifty tour guides in our living room. With a white carpet, we’ve learned to have a bottle of “Wine Away” handy. (Over twenty years of this annual bash, our guides have spilled — it seems — gallons of red wine on our carpet. Everyone has a folk remedy. For years, we’d pile salt on the spill and post a chair over it so dancers wouldn’t grind in the stain.)
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As we do each year, we flew our guides in to Seattle for an annual summit. (In 2007, thirty years after I led our first tour, our guides led 12,000 people on 450 tours.) We were celebrating the end of a week-long series of itinerary brainstorming sessions and radio interviews.
Smart guides with foreign accents are great on radio, so I make sure to take full advantage of their presence in Seattle for our radio-production needs. Most of the people I interview for my weekly radio hour are either tour guides or guidebook writers. After 12 hours of interviews with our visiting guides this week, I was reminded that guides and writers may know their countries equally well, but tour guides — being expected to entertain as they travel — are generally much better talkers than the writers (who work alone).
It’s a thrill to open our house up to the guides (after all, they gave us the financial wherewithal to buy it) and just have a rip-roaring party. It’s my favorite social event of the year. Conversation was at a roar as guides were trading stories and catching up.
A few of the old guard was there — us old-timers from the days before cell phones, when buses had no air-con or CD players, and each of our groups got a “cash pack” (with starter bills in each of the many currencies we’d encounter, back before the simplicity of a European-wide euro currency).
I gave a talk earlier in the day to the guides about the importance of us all (past and present) learning from each other. They do this during their apprentice period and via staff assistants who may not aspire to be lead guides, but assist on tours and know the “Rick Steves” drill well. I used the metaphor parents use on their teenagers — “if you sleep with someone, you sleep with everyone they’ve ever slept with” — to illustrate the notion that “if you guide with someone, you guide with everyone they’ve ever guided with.” Then I refined my point by explaining how my piano teacher used to brag that my “piano teacher lineage” went back to Franz Liszt — so I was, indirectly, a student of Liszt.
As I surveyed the crowd of guides (including our crop of hotshot new guides), I felt satisfied that my guiding passions were picked up indirectly by each guide in the noisy room.
Marita from Sweden is talking of the fun she had taking her group into Stockholm’s ice bar (where everything, even the mugs, are made of ice). Marijan is talking with our daughter Jackie comparing gender issues in Morocco and Slovenia. Tommaso from Sicily reminds me how popular our Sicily tours are, and nags me to write a book on the island. Colleen advocates an overnight in Monemvasia rather than Gythio in Greece’s Peloponnesian Peninsula. Etelka is thrilled that we plan to publish a guidebook to Budapest and Hungary that will complement the tours she leads through her homeland. Martin reminds me Shakespeare’s first language was Welsh. Saso is excited to include Mostar and a bit of Bosnia-Herzegovina in our Adriatic tours next year. Lale is primed and ready to host me and our film crew in April as we film a new TV show on Istanbul. I explain to Rainier that my son Andy beat his record for the speed-walk across the width of the five Cinque Terre towns, and he’s welcome to dethrone Andy…but it’ll be tough.
The only controversy of the week-long summit is my insistence that we keep guide names on the tour member feedback on our website. (Some guides feel an unnecessary pressure to dish up all the group wow-ing extras that others do, and are afraid customers will expect one guide to do the others’ tricks.) I am so proud of our guides’ performances, that I want the public to read all the surveys from last year’s tour members…unvarnished and with names.
Apart from a globe, there’s only a Turkish carpet in our living room to hint that I may have traveled. We roll up our Turkish carpet when it’s time to crank up the music and dance. But first, our guides need to do a little cultural sharing. Margaret (the German guide who loves Wagner) and Federico (the Spaniard who does a mean Tom Jones) perform a dramatic and melo-operatic “Bésame Mucho,” which brings down the house.
Then we crank the music up and dance. The Doors used to be tops…now it’s “Brick House.” After the opera performance by our German and Spanish guides, our Irish guide Stephen McPhilemy whispers in my ear, “The opera was good, but I think it called for a drinking song at the end.”
Rick I feel like I am at your party when I read this post. Your description is so natural it’s like you are talking to one of your friends. It’s fun to hear about the spilled wine, the singing and the dancing and about your friends from all over Europe. I met Colleen (who you mentioned in your post) at Pension Gimmelwald when she was leading one of your tours. I was travelling independently and having dinner with travelers I met while I was staying at Esther’s B and B. I mentioned to Colleen that I used your books and we had a brief chat. I can see that you select high quality guides for your tours, as you mention in your Tour section of your website. As you say about not worrying about grass stains when having a picnic in Europe, it sounds like you don’t worry much about a few wine stains on the carpet. Hope you had a fun party.
What a party! You’re a great boss! I would have loved to have been a mouse in the corner. I think of Roy and Karoline so often . . . always with the warmest feelings. They are tops. Last night I was looking at my 2007 GAS photos and enjoying great memories. I’m looking forward to my Ireland trip and meeting another great guide and yes, drinking songs. Thanks for sharing and safe travels to all!
Rick, thanks for the inside look at your “summit”. On my next etbd tour, #15, Ireland next year, perhaps stephen, should he be the guide, will allow all the tour members to join in that drinking song. Would love to be a “mouse in your pocket” during the guide debriefing week. Never having the same guide twice on my tours gives this traveler gratitude for the skills, and breadth of every guide’s personality. Each is unique, each is gifted with their own european outlook and background. As said on my best of europe evaluation last month, guides are the first “wow” in every tour. Please do keep guide evaluations.
Please let the guides know that they are a primary reason why I choose to travel etbd. I have learned so much on my tours with your company and, after all, isn’t that the main justification for travel outside our culture? I have often remarked to the guide of the moment that I wouldn’t have their job for any amount of money because they have such a heavy responsibility and they must be “on” 24/7 during the tours. And because of those reasons I thoroughly, thoroughly appreciate them.
I’ve had the pleasure of experiencing guides Stephen McPhilemy, Etelka and Tan over the last 3 years and they are a huge part of my continued travel with ETBD. Each trip has been better then the last! And I have to agree with Stephen…Slainte! :)
Sounds like a great party. Happy Thanksgiving!
Thanks for telling us about the party. We miss the “Test Drive a tour guide” event you used to have. At those functions, we met Lale and Tan and Stephen. And so we went to Turkey and Ireland. Knowing them and Ben Cameron we can imagine how much fun the party was. Continued success!!
Rick, thanks for the updates and insights on this party each year. I have to admit I love Marijan. He is probably the nicest guy I have ever met and I have had the pleasure of being on two tours with him. He is incredibly knowledgeable and goes out of his way to give back to the people on his tour. I have enjoyed the fact that we have been able to keep in touch a little over the last few years. Thanks for your blog as it always gives me something to look forward to!
I enjoyed reading about your party for the tour guides. My husband and I have traveled all over Europe and is now running out of places to go. We have joined your tours several times and your guides are really the cream of the crop. You do need to write a book on Sicily for those who would like to do it independently. You are an inspiration, Rick, and I am a big fan!
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